# Review historical user messages

### Prerequisite:

* This feature is only available to organization owner

### Viewing User Messages

To view and filter messages asked by users in each project, follow these steps:

1. Navigate to "Organization Settings".
2. Click on "User Messages".

***

#### Filtering Results

On the "User Messages" page, you can easily filter the results to find specific conversations:

* Filter by Project: Select a project name from the filter options to view messages only associated with that project.
* Filter by User: Select a specific user to see all the messages they have asked across your projects.

This allows you to quickly track user activity and project-specific inquiries.

<figure><img src="/files/11Ah1xatyojO65Gj2iBT" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Hint

#### Why View "User Messages"?

Viewing user messages provides critical insight into how your users interact with SMAQ AI and helps you continuously improve the system. The main reasons to review this data are:

* Building Comprehensive Playbooks:
  * By analyzing questions asked across different projects and users, you can identify common themes, repetitive queries, and clusters of related questions.
  * This data is essential for developing smarter, more robust playbooks that can handle multiple related questions simultaneously, reducing the need for users to ask sequential, single-topic questions.
* Assessing User Training Needs:
  * Reviewing the phrasing and complexity of user questions helps determine if users are utilizing SMAQ AI effectively.
  * If you notice users struggling to frame queries, asking very basic questions repeatedly, or misusing project features, it indicates a need for additional training, updated guidelines, or clearer in-app prompts. This ensures users get the maximum value out of SMAQ AI.
    {% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.smaq.io/documentation/organization/review-historical-user-messages.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.