Members & invitations
Manage who has access to your SMAQ organization — invite teammates, change org-level roles, and remove people. Separate from project-level membership.
Every SMAQ organization has its own list of members. Org membership is the prerequisite for accessing any project in the org. Project-level member roles are managed separately.
[Screenshot needed] Organization Settings → Members tab showing the member list with org roles and Last active timestamps.
Org-level roles
There are two roles at the organization level:
Owner
Manage billing, all members, all projects, org-level settings.
Member
Has org membership (required for project access) but can't change org settings. Project-level access controlled per-project.
Most people are org Members. Owners are usually founders and the billing-responsible person.
Inviting an org member
Open the Organization Settings page (your org name in the top nav → Settings).
Click the Members tab.
Click Invite member.
Enter email, pick org role (Owner or Member).
Send.
The invitee receives an email and joins the org once accepted.
[Screenshot needed] Invite Member dialog with email field and role dropdown (Owner / Member).
After invitation
Org members don't automatically have access to any projects. You (or another project Owner/Editor) need to invite them to specific projects. See Invite team members.
The two-step model (org invite, then project invite) is intentional: it lets you have teammates in the org without giving them access to every client/brand the org manages.
Changing org roles
Organization Settings → Members.
Click a member.
Change role.
Promoting a Member to Owner gives them billing access. Be deliberate.
Removing an org member
Organization Settings → Members.
Click the member → Remove from organization.
Removing them also removes them from every project in the org. Their direct work (dashboards they created, chat history) is preserved with their name attached.
Re-inviting
If someone left and rejoins, re-invite them. They'll create a new membership; their previous chat history and work attribution remain in place.
Pending invitations
The Members tab also shows pending invitations with Resend and Revoke options. Invitations expire after 7 days.
Tips
Don't make everyone an Owner. Billing access is sensitive.
Audit periodically. Quarterly check of org membership to remove ex-teammates.
For client access, skip org membership. Invite clients directly to specific projects as Viewers — they don't need org access.
Related
Member roles and access — project-level roles.
Billing & usage — controlled by org Owners.
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